[Support request] Zip file

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  • October 22, 2018 at 6:42 PM #5245
    h.a. snel
    Participant

    I purchased Yugen this evening, but unfortunately I didn’t received a zip file for an automatic installation in WordPress. How can I solve the problem. Received only a map structure.

    Thanks, Henri

    October 24, 2018 at 7:07 AM #5268
    Rabindra Tharu
    Participant

    Hi @Henri,

    Sorry for the delay, Could you please check your mail which you entered during the purchase of the theme. There you will get the download link or you can directly login our site and download from there.

    https://precisethemes.com/wp-login.php

    Let us know if this helps or need more help please do reply.

    Thanks!

    April 26, 2019 at 4:01 AM #8904
    Julie Pitts
    Participant

    @h.a. snel Henri, what was the solution to your Yugen Pro zip issue? I am having the same problem. I’m waiting for support to reply to me but it’s been a day since I purchased and I want to get going. Yesterday Ravindran directed me to the steps and tried everything but the zip is no where to be found. TIA
    Julie

    April 29, 2019 at 5:18 AM #8978
    Rabindra Tharu
    Participant
    This reply has been marked as private.
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