- June 10, 2018 at 3:49 PM #3885michele.pergolesiParticipant
Dear support service,
I’m using your free theme for the website bluebayantigua.com, but since some time I cannot open the menu in the tablet an mobile version.
I tried to switch off all the plugins to see if there’s conflict, but it didn’t fix the menu problem.
The icon for the shrinked menu appears but the link doesn’t respond.
Could you provide some more insight on this bug?
Plugins currently installed and active: (all up to date on 9/6/2018)
Better Font Awesome
BJ Lazy Load
Contact Form 7
Contact Form Datepicker
Google Analytics DWP
One Click Demo Import
Really Simple CAPTCHA
Yoast SEO Premium
Thanks for your time,
Michele PergolesiJune 11, 2018 at 4:48 AM #3888SuvannoParticipant
I just tried inspecting codes of your website and I think there might be a conflict with the plugin “Better Font Awesome”. Please disable it and clear your website cache and reload the site.
Let me know if that works.
Best RegardsJune 11, 2018 at 2:28 PM #3889michele.pergolesiParticipant
Better font awesome deactivated, cache cleared but still the menu isn’t working.
Feel free to ask any screeshot or piece of code you need to debug.
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