I am trying to submit a ticket but I am being told that my license key does not exist. However, it does exist and is a lifetime license. Can you help me?
Let us check your license validity. In starting we provided only one year of support for the each license but for now, we providing lifetime support. So give us 2 days’ time so that we can make your license lifetime validity or if any other issue is there we will let you know.
I have tried logging a support ticket, but the license keys do not work. They say they are ‘active’ but then I get an error that they ‘do not exist’. Can you help?