- October 16, 2019 at 2:14 PM #12171
I am trying to submit a ticket but I am being told that my license key does not exist. However, it does exist and is a lifetime license. Can you help me?October 19, 2019 at 3:25 AM #12207
Let us check your license validity. In starting we provided only one year of support for the each license but for now, we providing lifetime support. So give us 2 days’ time so that we can make your license lifetime validity or if any other issue is there we will let you know.
Thanks!October 20, 2019 at 5:13 AM #12220
Could you please allow us your purchase email.
Thanks!October 20, 2019 at 6:16 AM #12223This reply has been marked as private.October 21, 2019 at 5:21 AM #12245This reply has been marked as private.October 21, 2019 at 9:53 AM #12247This reply has been marked as private.October 25, 2019 at 6:53 AM #12308This reply has been marked as private.November 4, 2019 at 4:57 AM #12451
I have tried logging a support ticket, but the license keys do not work. They say they are ‘active’ but then I get an error that they ‘do not exist’. Can you help?
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