Last update (v. 1.3.7) problems

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This topic contains 13 replies, has 2 voices, and was last updated by  retromoto 3 weeks, 2 days ago.

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #6791

    retromoto
    Participant

    Hey,

    After last theme update I received few problems:
    1 – media upload doesn’t work. I’m receiving “HTTP error” message. I have tried to increase upload limits by editing .htaccsess, wp-config files – nothing. When I disable theme, activating default wordpress theme – media upload works fine. After activating Envy blog theme – problem appears again. Any ideas how to fix it?

    2 – Lot of space between posts, when browsing via cell phone. I have tried to regenerate posts feature images, but it doesn’t help. Laptop view is OK. Any ideas?

    #6800

    Rabindra
    Keymaster
    This reply has been marked as private.
    #6801

    retromoto
    Participant
    This reply has been marked as private.
    #6802

    retromoto
    Participant
    This reply has been marked as private.
    #6811

    Rabindra
    Keymaster
    This reply has been marked as private.
    #6812

    retromoto
    Participant
    This reply has been marked as private.
    #6814

    Rabindra
    Keymaster

    Hi,

    Could you please provide us a screenshot of the gaping issue.

    Thanks

    #6815

    retromoto
    Participant

    posts view problem

    #6833

    Rabindra
    Keymaster

    Hi @retromoto,

    We checked your site in Safari browser by using https://www.responsinator.com/ site and we couldn’t get such gaps in that. Could you please tell us your device name? or you just go through the above site URL and add your site URL there and test it once.

    Thanks!

    #6843

    retromoto
    Participant

    Hmmm… That’s interesting.

    I’ve tried this site. Almost all devices are showing site with gaps. ๐Ÿ™ .

    My original cell phone is Huawei Mate8. I’m using Chrome browser.

    Could it be wordpress 5 issue? I’ve updated WordPress and Theme at the same time.

    #6844

    retromoto
    Participant

    I’ve tested the site on Android Mozilla browser.

    There is no gap issue!

    So the problem is on android chrome browser only.

    #6847

    retromoto
    Participant

    Problem solved by clearing browser cookies!

    Thanks Rabindra for all replays! 5star support! ๐Ÿ™‚

    #6848

    Rabindra
    Keymaster

    Hi @retromoto,

    Nice to know that your problem had been fixed and let us know if you need more help please do reply.

    I would like to ask you a favor retromoto. Would you mind taking a few minutes to write a review for me, please? Your comments help others know what to expect when theyโ€™re looking for the theme we offer.
    Link to rate our theme: https://wordpress.org/support/theme/envy-blog/reviews/?filter=5
    Thanks for using our theme, retromoto. Iโ€™m looking forward to reading your comments.

    Thanks!

    #6849

    retromoto
    Participant

    Done!

    thanks once again! ๐Ÿ˜‰

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