- December 26, 2018 at 2:41 PM #6791
After last theme update I received few problems:
1 – media upload doesn’t work. I’m receiving “HTTP error” message. I have tried to increase upload limits by editing .htaccsess, wp-config files – nothing. When I disable theme, activating default wordpress theme – media upload works fine. After activating Envy blog theme – problem appears again. Any ideas how to fix it?
2 – Lot of space between posts, when browsing via cell phone. I have tried to regenerate posts feature images, but it doesn’t help. Laptop view is OK. Any ideas?December 27, 2018 at 7:44 AM #6800This reply has been marked as private.December 27, 2018 at 8:19 AM #6801December 27, 2018 at 8:25 AM #6802December 28, 2018 at 5:20 AM #6811This reply has been marked as private.December 28, 2018 at 7:59 AM #6812December 28, 2018 at 11:47 AM #6814
Could you please provide us a screenshot of the gaping issue.
ThanksDecember 28, 2018 at 12:02 PM #6815December 31, 2018 at 4:44 AM #6833December 31, 2018 at 8:05 AM #6843
Hmmm… That’s interesting.
I’ve tried this site. Almost all devices are showing site with gaps. 🙁 .
My original cell phone is Huawei Mate8. I’m using Chrome browser.
Could it be wordpress 5 issue? I’ve updated WordPress and Theme at the same time.December 31, 2018 at 8:17 AM #6844
I’ve tested the site on Android Mozilla browser.
There is no gap issue!
So the problem is on android chrome browser only.December 31, 2018 at 8:37 AM #6847
Problem solved by clearing browser cookies!
Thanks Rabindra for all replays! 5star support! 🙂December 31, 2018 at 8:43 AM #6848
Nice to know that your problem had been fixed and let us know if you need more help please do reply.
I would like to ask you a favor retromoto. Would you mind taking a few minutes to write a review for me, please? Your comments help others know what to expect when they’re looking for the theme we offer.
Link to rate our theme: https://wordpress.org/support/theme/envy-blog/reviews/?filter=5
Thanks for using our theme, retromoto. I’m looking forward to reading your comments.
Thanks!December 31, 2018 at 9:07 AM #6849
thanks once again! 😉
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